Questions about fasten?

We're here to help!

(If you can't find your answer below, send an email to info@fastenswim.com and we'll reply as soon as possible!)

About FASTEN

Who is FASTEN?
How do FASTEN swimsuits and leotards work?
Are magnets safe in children's clothing?
Will my child notice a difference when wearing FASTEN swimsuits and leotards?
Where is FASTEN manufactured?
How do I know what size to buy?
How do I care for my FASTEN swimsuits and leotards?
How do you give back?

Ordering & Shipping

How much do you charge for shipping?
Do you ship outside the US?
I don't see Europe as an available shipping option. Do you ship there?
When will I get my order?
Can I change my order after it's been placed?
What payment methods do you accept?
An item I want is sold out. Will you be restocking it?

Returns & Exchanges

What is your Return Policy?
Can I return an item that is on sale?
I ordered the wrong size. Can I exchange it?
How do I make a return or exchange?
What if my item is damaged or defective?

Gift Cards

How do I purchase a gift card?
Can a gift card be used more than once?
How do I check my gift card balance?
Can more than one gift card be used toward a purchase?
Can my gift card be reloaded?
Can I use a discount or promotion when purchasing a gift card?

Other Info

Do you have a Rewards Program?
How do I get featured on your social feeds?
How do I become a Brand Ambassador?
How do I find out about new products and/or special promotions?
What is your Privacy Policy?