Questions about fasten?

We're here to help!

(If you can't find your answer below, send an email to and we'll reply as soon as possible!)


Who is FASTEN?
How do FASTEN swimsuits and leotards work?
Are magnets safe in children's clothing?
Will my child notice a difference when wearing FASTEN swimsuits and leotards?
Where is FASTEN manufactured?
How do I know what size to buy?
How do I care for my FASTEN swimsuits and leotards?
How do you give back?

Ordering & Shipping

How much do you charge for shipping?
Do you ship outside the US?
I don't see Europe as an available shipping option. Do you ship there?
When will I get my order?
Can I change my order after it's been placed?
What payment methods do you accept?
An item I want is sold out. Will you be restocking it?

Returns & Exchanges

What is your Return Policy?
Can I return an item that is on sale?
I ordered the wrong size. Can I exchange it?
How do I make a return or exchange?
What if my item is damaged or defective?

Gift Cards

How do I purchase a gift card?
Can a gift card be used more than once?
How do I check my gift card balance?
Can more than one gift card be used toward a purchase?
Can my gift card be reloaded?
Can I use a discount or promotion when purchasing a gift card?

Other Info

Do you have a Rewards Program?
How do I get featured on your social feeds?
How do I become a Brand Ambassador?
How do I find out about new products and/or special promotions?
What is your Privacy Policy?